Terms & Conditions

**1. ACCEPTANCE OF TERMS**

By accessing or using the CHAÉ Hair website ("Site") and its services ("Services"), you agree to comply with and be bound by the following Terms of Service ("Terms"). If you do not agree to these Terms, please refrain from using the Site or Services.

**2. AGE REQUIREMENT**

You must be at least 18 years old to use our Services. By using the Site, you affirm that you are at least 18 years old, or you have obtained the consent of a legal guardian.

**3. FRAUD PREVENTION**

CHAÉ Hair takes fraud prevention seriously. Any attempt to make fraudulent purchases or engage in illegal activities will result in immediate termination of your account and may be reported to law enforcement.

**4. PAYMENT AND CHARGEBACKS**

4.1 **Payment:** All payments must be made through authorized payment methods. CHAÉ Hair is not responsible for any fees or charges imposed by third-party payment processors.

4.2 **CHARGEBACKS:** Under no circumstances can chargebacks be made on digital goods or products. All purchases are subject to further investigation. Initiating a chargeback without prior communication and resolution with CHAÉ Hair is considered a breach of these Terms. In the event of a chargeback, your account will be suspended, and legal action may be taken to recover losses.

**5. ACCOUNT SECURITY**

You are responsible for maintaining the confidentiality of your account credentials. CHAÉ Hair is not liable for any unauthorized access to your account. Notify us immediately of any unauthorized use or security breach.

**6. INTELLECTUAL PROPERTY**

All content on the Site, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of CHAÉ Hair and is protected.

**7. DISCLAIMERS**

CHAÉ Hair provides the Site and Services "as is" without any warranty. We do not guarantee the accuracy, completeness, or reliability of any content on the Site.

**8. LIMITATION OF LIABILITY**

To the maximum extent permitted by law, CHAÉ Hair and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Site or Services.

**9. TERMINATION**

CHAÉ Hair reserves the right to terminate or suspend your account without prior notice for any violation of these Terms.

**AMENDMENTS**

CHAÉ Hair may update or modify these Terms at any time. It is your responsibility to review the Terms regularly. Your continued use of the Site after any changes constitutes acceptance of the updated Terms.

**RETURNS AND EXCHANGE**

CHAÉ Hair has a strict no returns policy. If a product is defected, we will assist appropriately either through exchange or store credit under certain circumstances if fit.

**GOVERNING LAW**

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in England and Wales.

By using the CHAÉ Hair website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.